You can request deletion of your Vovo Driver account and associated personal data from this page. This page is provided for Google Play account deletion and data safety requirements.
Request driver account deletion
Send us a deletion request from the email address or mobile number linked to your Vovo Driver account.
Email deletion requestWhat to include
- Your registered mobile number.
- Your registered email address, if used in the app.
- Your full name as shown in the driver account.
- Your vehicle number, if available.
- A clear statement that you want your Vovo Driver account deleted.
Verification
For account and payout security, we may ask you to verify ownership of the driver account, mobile number, email address, documents, vehicle, or payout details before processing deletion.
What will be deleted
- Driver profile data that is no longer required for legal, tax, payout, safety, dispute, or fraud-prevention purposes.
- Saved app preferences, notification tokens, and support identifiers where deletion is technically and legally possible.
- Personal data linked to your driver account that is no longer needed to provide the service or meet legal obligations.
What may be retained
Some driver data may be retained for completed trip records, customer safety, payment and payout records, tax/accounting compliance, fraud prevention, chargebacks, legal claims, regulatory obligations, or unresolved disputes. Retained data is restricted to the purpose for which it is kept.
Processing time
We aim to acknowledge deletion requests within 7 business days and complete verified requests within a reasonable period unless legal, safety, payout, tax, or dispute-related requirements need additional time.
Alternative contact
You can also email vovorides@gmail.com or use the Support page.